Are you good with quick check-ins with your team? Or do conversations end up dragging on and taking way longer than necessary? One of my fave clients and I have this new arrangement that is going so well. He’s a fast talker and an action-taker. We have weekly 10 with Gen’s. Then a monthly big […]
Mastering Delegation: 10 Tips for Tourism Leaders
As a tourism leader, you may have heard the age-old saying, “If you want a job done well, do it yourself.” While this mantra can be tempting, it can also lead to burnout and hinder your team’s growth. It’s time to reframe this mindset and get great at delegation. If you’re working on this skill, […]
A Quick Tip on Prioritising Health
Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about […]
Mastering Time Habits
Unlocking Efficiency and Productivity for Tourism Business Leaders In today’s fast-paced world, time management is a crucial skill for individuals in all walks of life, especially for tourism business leaders. However, let’s reframe the conversation and shift our focus from mere time management to the development of effective time habits. By cultivating disciplined time habits, […]
Enhancing Staff Training in the Tourism Industry: Embracing Visual, Auditory, and Kinesthetic Learning Styles
In the dynamic and customer-centric tourism industry, providing effective staff training is essential for delivering exceptional experiences to visitors. However, not all employees learn in the same way. Recognising and catering to different learning styles can significantly improve the training process, and in turn the customer experience. In this article, we’ll explore how visual, auditory, […]
Prioritising Training for Tourism Teams
If I said to you “Your tourism team is going to be entered into Sydney half or marathon in September”! What would you say? Maybe: ● Some of the team would never be able to run that far by then. ● Some of the team if they got training today, they’d make it. ● Some […]
Are People Your Biggest Time-Wasters or Time-Users?
Where do your strengths lie when it comes to managing Self, Team, Business and Customer? Some will tell me they’re amazing at looking after their customers, all over it. And many say they’re pretty good on the business front, however often I hear the gap and challenges lie with the team. People say they have […]
Taking Power Breaks
Lots of people are anxious, stressed, stressed out, and some at complete burnout phase; running on empty with the extremely intense experiences we’ve been living through personally and professionally these last few years; especially in tourism. We often think we need a break or time out, and we might try to grab a few minutes […]
The Top 10 Tendencies Obstructing Human High Performance
Recently delivered several workshops on this topic, and we discussed specifically the Top 10 Tendencies that are obstructing human high performance. Particularly impacting workplace culture, routines and habits, communication, competitiveness, adherence to process/rules and so much more. Each team that participated was fortunate enough to be in the ‘Pro-Team’ category (a 7-8/10), already a professional […]
Managing the Whelm
How good are you at doing the ‘Whelm’? My client Sally has been great at it lately. It’s the feeling when it’s all too much, when the to-do list has gotten so big, it’s beyond unmanageable. We call it the Whelm. It starts to take over everything and impacts sleep, focus, energy and productivity. Here’s […]
- 1
- 2
- 3
- …
- 5
- Next Page »