Are you good with quick check-ins with your team? Or do conversations end up dragging on and taking way longer than necessary? One of my fave clients and I have this new arrangement that is going so well. He’s a fast talker and an action-taker. We have weekly 10 with Gen’s. Then a monthly big […]
Time Management Mastery for Busy Tourism Leaders
Every year tends to start with new goals, well-planned schedules, and a sense of control over our time. Yet, before we know it, our daily whirlwind takes over. We can feel like our days are spiraling out of control. For busy tourism leaders, regaining control over your time is crucial. Here are some straightforward tips […]
The Power of Leadership Confidence: Harnessing Certainty for Tourism Business Success
Confidence, a topic of great interest, plays a pivotal role in the world of leadership. For tourism business leaders, striking the right balance between certainty and doubt can make all the difference. Let’s explore the significance of leadership confidence and I’ll offer actionable insights for tourism professionals to bolster their assertiveness and decisiveness. The Crucial […]
A Quick Tip on Prioritising Health
Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about […]
Strategies For Dealing with Staff who are Closed to Change
Are you in a leadership role with some very long-term staff members? It can have its benefits and challenges. Growing a business requires developing people because for a business to grow the leader and team must grow. They go hand in hand. However, what do you do if you’re implementing change, new ideas, and initiatives, […]
Enhancing Staff Training in the Tourism Industry: Embracing Visual, Auditory, and Kinesthetic Learning Styles
In the dynamic and customer-centric tourism industry, providing effective staff training is essential for delivering exceptional experiences to visitors. However, not all employees learn in the same way. Recognising and catering to different learning styles can significantly improve the training process, and in turn the customer experience. In this article, we’ll explore how visual, auditory, […]
10 Reasons Your Tourism Business Needs An Employee Experience Framework
A thriving tourism business understands that its greatest asset lies within its employees. Nurturing a positive employee experience has become essential for attracting and retaining top talent, driving productivity, and fostering a culture of innovation. In this blog post, we delve into the benefits of implementing an Employee Experience Framework, exploring how it can enhance […]
Embracing Self-Confidence: Unleashing Your Full Potential
Self-doubt and self-confidence are two opposing forces that shape our lives and determine our success. In a world filled with challenges, it’s easy to question our abilities and lose sight of our potential. However, by cultivating self-confidence, we can overcome self-doubt and unlock our true capabilities. Today, let’s embark on a journey of self-discovery, where […]
Are People Your Biggest Time-Wasters or Time-Users?
Where do your strengths lie when it comes to managing Self, Team, Business and Customer? Some will tell me they’re amazing at looking after their customers, all over it. And many say they’re pretty good on the business front, however often I hear the gap and challenges lie with the team. People say they have […]
3 Reasons Why Leadership is about Looking Inwardly
Today in conversation with a leader, she mentioned how everyone else was to blame – different team members, partners to the business – she took no responsibility for the part that she plays in it all. I called it out pretty quickly and we had a VERY good heart to heart. Self–awareness is beyond critical […]
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