Back in July school holidays, we had the MOST amazing family holiday to Cairns and surrounds. We’ve been before and this time was special. We mixed up the wants and desires of family members. We took care of fears and frustrations. This meant – we had everyone’s needs met. We had rest days / pool […]
A Quick Tip on Prioritising Health
Last week at a Goal-Setting Workshop for clients, I was blown away by the number of people in the session who wanted to work on their personal goals over and above their professional (work or business) goals. It showcased a real need for people to create and have time to sit down and think about […]
Getting the Best out of Your Goal Setting
The divide in the room was fascinating. Half the room wanted to work on 12-month goals, a few were able to look at 3 and 5-year goals, and the rest were barely able to think about tomorrow, let alone in 3 months time. Goal setting is a very personal thing, yet when required to do […]
Little Touches make a Big Difference
It was a simple green blanket. Not sure if it was the choice of green or the texture and warmth it exuded, however, I let out a very large sigh of relief and pleasure walking into this hotel room. In fact, there were many sighs of pleasure during this recent stay in regional NSW, because […]
Mastering Difficult Personalities: Unleashing Positive Intelligence for Effective Leadership
With the dynamic and evolving industry that tourism is, I believe exceptional leadership is the cornerstone of success. As leaders in the tourism industry, it’s not uncommon to encounter challenging personalities within your team. These situations, while uncomfortable, hold valuable lessons and opportunities for growth. For individuals, a team and a business. Let’s delve into […]
Leadership Success: The Fusion of Discipline and Purpose
In the realm of tourism, where challenges and opportunities weave an intricate tapestry, the climb to leadership greatness often stems from a delicate balance between discipline and purpose. Neither can exist solo or drive us to succeed separately. These two pillars, when interwoven skillfully, propel tourism business leaders to unprecedented levels of growth and distinction; […]
Chat GPT on Leadership – A Must Read
Anyone else loving Chat GPT? The content creation in all forms of speeches, checklists, blogs, instructions etc. Seriously I’m loving it. I find it quite a phenomenal concept after years of being in sales, marketing, product development and leadership. It does take time to personalise, ask great questions, tweak and then polish it all up, […]
Seizing Opportunities: Unleashing the Potential of Existing Talent for Tourism Business Growth
As the entire industry grapples with global staff shortages, I’d like to suggest it’s time to shift perspective and embrace a new approach. Rather than fixating on shortages, and the constant search for new staff, what about if the focus could be on the untapped potential existing within current team members? Are we fully aware […]
How To Improve Leadership Confidence
One of the most frequent conversations I have with clients is about “How to improve Leadership Confidence”. It’s rare that in the beginning, because people always like to show me they’re confident and they have the “S$%T” together. Yes truly. However quite rapidly within a session or two, once the facade drops and raw […]
Difficult Conversations Made Easier
No matter how hard difficult conversations are, they only become easier with practice. In coaching sessions, when we have our accountability calls, I’ll follow up and ask “How’d that conversation go with Mary, Tom, or Sally….” (insert name of a person for said difficult conversation). I love hearing the responses, the progress, the hiccups and […]
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